Terms and Conditions - SW Mobile Detailing LLC
Acceptance of Terms
By scheduling or receiving any service from SW Mobile Detailing LLC, you agree to be bound by these Terms & Conditions. Please review them carefully. If you do not agree, please do not proceed with booking.
Service Provision & Conditions Mobile Service Requirements
- We are a mobile service and require safe access to your vehicle.
- The workspace must provide adequate space for detailing and safe working conditions.
- If the location is unsuitable or unsafe, we may reschedule at our discretion.
Customer Responsibilities
- Please remove personal belongings from the vehicle before service.
- Ensure access to water and electricity (if required for certain packages).
- Allow us to work without interruption once the service begins.
Scheduling, Cancellations & Rescheduling Appointments
- All appointments must be booked in advance via our website, phone, or contact form.
- Appointment times are approximate and may vary due to traffic, weather, or job complexity.
Cancellations
- At least 24 hours’ notice is required for cancellations.
- Failure to cancel in advance may result in a cancellation fee of $50.
Rescheduling
- Services may be rescheduled at no charge with at least 24 hours’ notice.
- Less than 24 hours may incur a rescheduling fee.
- We reserve the right to charge a $100 non-refundable retainer if the customer has canceled and rescheduled multiple times.
Payment Terms
- Full payment is due at the time of service, unless otherwise agreed.
- Accepted payment methods include cash, credit/debit card, or digital payment.
- Deposits may be required for certain premium services such as ceramic coatings or paint correction.
Liability & Limitations Vehicle Condition
- While we take the utmost care, SW Detailing is not responsible for pre-existing damage, weak clear coat, worn paint, or other defects that may become visible during or after detailing.
- Accepted payment methods include cash, credit/debit card, or digital payment.
- Deposits may be required for certain premium services such as ceramic coatings or paint correction.
Personal Belongings
- We are not liable for loss or damage to personal items left inside the vehicle.
Stains & Permanent Damage
- Certain stains, scratches, or damage may be irreversible despite detailing. We make no guarantee of complete removal.
Additional Policies
- Excessively dirty vehicles (pet hair, mold, heavy staining) may require an additional fee or extended service time.
- Bird droppings, bug splatter, sap, and tar will chemically etch into your vehicle’s paintwork if left for a period of time. This will result in a deep chemical mark on the paintwork that may need additional work to safely remove. In some cases, the mark cannot be removed completely without comprising the clearcoat.
- If we have applied a ceramic coating to your vehicle’s paint, trim, wheels, or glass and you opt out of our maintenance program to care for the coating we are no longer responsible for any premature coating failure. Please consider having us maintain your vehicle coating every 3-4 months so as to ensure its durability for the next 1-5+ years.
- Any wax, sealant, or coating not properly cared for will not last its intended durability length. We recommend safe hand washing.
- Weather conditions may require rescheduling if safe service cannot be performed.
- Service prices are subject to change and will be confirmed at the time of booking.
Governing Law & Amendments
- These Terms & Conditions are governed by the laws of Washington State. SW Mobile Detailing LLC reserves the right to update or modify these terms at any time. The most current version will always be posted on our website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us: